Explain the Role of Effective Communication and...

Explain the role of effective communication and interpersonal interaction in a health and social care setting. Skilled communication plays a huge role in health and social care such as psychotherapy, counselling, medical and health care. Effective communication and interaction play an important role in the work of all health and social care professionals. For example, care professionals need to be able to use a range of communication and interaction skills in order to work inclusively with people of different ages and diverse backgrounds (1). According to Koprowska research shows experiences of service users using the service within these settings indicate that skilled communication for PR actioners has enabled them to build a working†¦show more content†¦This will build up relationship and trust between the care worker and the service user. Effective communication is also about communication with relatives, colleagues and other professionals to create a safe, welcoming and valuing work environment (3). For example, in a care home care workers need to have effective communication as it is important within the job role. This is because, when the service users family needs to know how their relative is getting on within the care home they would need to ask information from the care workers. Therefore, care workers need to have effective communication skills to be able to relate to service users family and tell them whatever they need to know about their family and that of the service user. Communication eases anxiety of the patients and eliminates more possibilities for mistakes, and lets each party know what is expected of them it also helps the care worker to communicate and use their skills to meets the service user’s rights and needs. In a care home, there are elderly people who may have speech difficulties, be hard of hearing, but the care worker should not use the effective communication skills too much because if the care worker speaks to one of the elderly which has hearing difficulties he must ensure he does not speak to loud as the elderly person may feel intimidated and may feel that the care worker isShow MoreRelatedOrganisational Theory230255 Words   |  922 Pageswhilst also maintaining a practical focus on why organization theory matters. I felt in good hands here, confident that I was being offered a deeply informed, reliable and intelligently constructed account. The opening chapter carefully and helpfully explains terms, including ‘theo ry’ and ‘epistemology’ that can form an unexplored bedrock to texts in the field. It then offers thoughtful, scholarly and well-illustrated discussions of prominent theoretical perspective, including managerialism and postmodernity Explain the Role of Effective Communication and... Explain the role of effective communication and interpersonal interaction within a health and social care setting By Ellena Hall Figure 1 Figure 1 Contents Page: Page 3: Introduction Pages 4-7: Main Text Pages: 8- 9 Conclusion Page: 10 Definitions Page: 11 Bibliography Introduction: I am writing this report to inform year 11 students about effective communication which can be used during work placement in a health and social care setting. This is due to concerns of students being nervous on arrival of work placement and communicating with patients/service users when they start the course. Therefore this report is to help prepare them with different forms and techniques of effective communication and†¦show more content†¦However, it is not always down to the form, or skills you use when communicating, this is because, as long as the service provider can communicate effectively and be an active listener so communication can flow and all involved can understand the topic of communication. There are two main contexts in which we communicate; formal and informal. In the context of communicating formally we communicate using; Standard English, correct grammar, corrects posture, eye contact and good pronunciation. We often communicate formally when communicating with someone of a higher authority; this shows that you respect their higher position; this is more likely to be in a formal setting such as a work place or educational establishment. However when communicating informally we use different skills such as; use of slang (informal English), more relaxed posture and general chit chat. We often communicate informally when communicating with someone who is familiar e.g. a friend. This is more likely to be in an informal and relaxed setting such as in the playground or in town. Interpersonal skills are the life skills we use every day to communicate and interact with other people, both individually and in groups. People who have worked on developing strong interpersonal skills are usually more successful in both their professional and personal lives. Interpersonal skills are not just important in the workplace, our personal and social lives canShow MoreRelatedUnit 1 Communication1302 Words   |  6 PagesDIPLOMA IN HEALTH AND SOCIAL CARE LEVEL 3. Unit 1. Developing effective communication in health and social care. Explain the role of effective communication and interpersonal interaction in a health and social care context. 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For example, care professionals need to be able to use a range of communication and interaction skills in order to work inclusively with peopleRead MoreUnit: 1 P1,P2 M11498 Words   |  6 PagesExplaining the role of effective communication and interpersonal interaction in a health and social care context. Effective communication is way in which people communicate towards each other. There are wide ranges of ways that communication can take place for example one to one conversations, group conversations. This can either be informal or formal depending on the individual’s outcome. 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It is useful in many different ways and situations, for example; if the service user had vision impairments, it is important that the professional speaks loud and clearly pronunciating properly however is not patronising in any way making the service user feel uncomfortable. This gets important information, suchRead MoreThe Theory Of Goal Attainment1481 Words   |  6 Pageswhich pertain to the individual, Interpersonal Systems which pertain to small groups, and Social Systems which pertain to the society as a whole. King saw these three interacting systems as part of the larger decision making process of human beings (Frey et al, 2002). The Theory of Goal Attainment is a middle range theory derived from King’s Conceptual System. The Theory of Goal Attainment focuses on the interactions between the personal, interpersonal, and social systems. 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